We understand you need coffee and FAST! So we ship all orders with express post direct from Melbourne. Please allow 1 to 3 working days for metro areas and 2-5 for regional addresses. Please allow up to 7 days for regional WA/NT areas. For New Zealand orders, please allow 3-5 working days for metro areas and 3-7 for regional.
For all orders of 8 boxes or more, we offer free domestic express shipping.
A happy customer is a good customer and we want you to make sure you are completely satisfied with your St Remio purchase.
If you are unhappy with your purchase, we need to see your receipt (proof of purchase) with your product and we will accept returns that have been sent to us within 14 days of the purchase date (provided the product is in its original saleable condition). Please note that any return mail costs are the responsibility of the customer.
In the event that your product is faulty, does not match its description or perform its function, then a refund will be made in its original payment method or store credit will be awarded.
To arrange a return please contact firstname.lastname@example.org